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Welcome
On behalf of the team I thank you for choosing to stay at Sanno Marracoonda Perth Airport Hotel and wish you an enjoyable stay.
Where soft-sand beaches and scenic parks meet a thriving metropolis of small bars, creative restaurants and curated street art, Perth embraces the best of both worlds.
Sanno Marracoonda Perth Airport Hotel is ideally situated on the outskirts of the Perth CBD and is conveniently located within close proximity to Perth Airport. The location is ideal for corporate and fly in fly out travellers.
This guest compendium is designed to assist you with useful information and services to help ensure your visit is a memorable one.
The hotel team is on hand to assist with any matter and will be pleased to offer advice as to your itinerary here in Perth. Please contact reception in person or by dialing ‘9’ for assistance.
We value your patronage within our hotel and we trust your stay with us will be a most pleasant one. We would also greatly appreciate any feedback you may have to ensure the hotel continues to facilitate the best possible experience for our guests.
We look forward to welcoming you again on your return to Perth.
Karen Kotz
General Manager
GUEST INFORMATION
RECEPTION
To contact Reception please dial 9 from your room phone or (08) 9277 7777 from your mobile device.
ACCOUNTS
Accounts are issued on departure and are due for payment immediately. Surcharges may apply for credit card payments (see Credit Cards).
AIR CONDITIONING/HEATING
Your room is individually equipped with reverse cycle air conditioning. If the air conditioner is not operating correctly, firstly check that the correct mode has been selected. There is a mode button on the control unit (or remote control) which can change the unit from heating to cooling. For any further instructions, please contact reception. Some of our air conditioners have sensors that will turn the unit off if doors or windows are left open.
AIRPORT
The Perth International and Domestic Airport is located within close proximity to the hotel and travelling time varies depending on the terminal and traffic.
AIRLINES (Perth Airport)
Qantas 13 13 13
Virgin 13 67 89
Jetstar 13 15 38
Regional Express (Rex) 13 17 13
Alliance (08) 9373 0900
Cobham Aviation 1800 105 503
For international airlines, please contact reception or dial direct to Perth Airport on (08) 9478 8888.
AIRPORT TRANSFER
24-hour complimentary airport transfers are provided to and from the airport daily. Children under the age of 8 years cannot be transported as no appropriate restraints are fitted within the vehicle.
Please see reception or dial 9 or (08) 9277 7777
Regional aviation: (Skippers, Cobham etc): pick-ups and drop-offs are also available on request.
ATM
There nearest ATM is located at the BP service station – 419 Great Eastern Highway, Redcliffe.
BANKS
Bank West 227 Belmont Avenue, Belmont 13 17 19
Commonwealth Bank 229 Knutsford Avenue, Cloverdale (08) 9277 5499
NAB 193 Wright Street, Belmont 13 22 65
Westpac 215 Belmont Avenue, Belmont 13 17 19
BLANKETS
Blankets are located in your wardrobe. For an extra blanket, please contact reception.
BREAKFAST
Our continental buffet breakfast is not currently available. A full breakfast menu is available daily in the restaurant or via room service (additional charges apply to both). Please refer to the ‘Dining’ section of your compendium for breakfast hours.
BUSINESS SERVICES
Photocopying, faxing and printing services are available at reception (additional charges apply).
CANCELLATION
Should it be necessary to cancel or amend your reservation, please contact reception.
CAR PARKING
Please enjoy complimentary 24-hour access to our guest carpark for your accommodation dates. Each room has a carpark close to the room. If you require short or long term parking while you are away, please contact reception for rates and details.
CAR RENTAL
Car rental is available from Perth Airport. Reception can assist you in the hire of a rental vehicle.
CHECK-IN/ CHECK-OUT
Check-in time is 2.00pm.
Check-out time is 10.00am
Please contact reception to request late checkout – (additional charges may apply).
CHEMIST
Belmont Family Pharmacy
40 Belvidere Street, Belmont
(08) 9277 2784
CREDIT CARDS
We accept most major credit cards:
VISA/MasterCard – 1.3% surcharge
AMEX – 1.3% surcharge
Diners Club – 1.3% surcharge
DENTIST
Belmont Dental Surgery
171 Belmont Avenue, Belmont
(08) 9277 3837
DINING
With a relaxing and laid back feel, Legian Restaurant is ideal for a convenient and quality meal and has something for everyone! Click here to view our – Menu
Room service is available – please dial 3 from your room phone or via the front desk on (08) 9277 7777 to make your order – a delivery surcharge of $5.00 will apply
DOCTOR
Ascot Medical Group
Unit 3/403 Great Eastern Highway, Redcliffe
(08) 9479 4722
The closest hospital is Bentley Hospital and is located at 31-59 Mills Street, Bentley.
For all emergencies, please contact 000 and advise reception.
FACILITIES
Our facilities are complimentary for all guests staying with us. Guests are invited to relax by the outdoor swimming pool, perfect for those warm summer days.
GUEST AMENITIES
The hotel provides some basic personal amenities for you to use in your en-suite bathroom. For forgotten items, a limited supply of additional toiletries is available for purchase from reception.
HAIRDRYERS
A hairdryer is available from reception. Please dial 9
HOUSEKEEPING
All rooms are serviced daily unless you are on a special weekly rate. If you do not require your room to be serviced, please notify reception.
IRON/IRONING BOARD
An iron and ironing board are located in the wardrobe of your room.
LAUNDRY
Token operated laundry facilities are located next to room 92. Tokens and washing powder can be purchased from reception. Please contact reception for further assistance.
LUGGAGE STORAGE
This service is available to all guests at no charge. Please contact reception to make arrangements.
MAINTENANCE
Should any appliances, fittings or services require attention please advise reception by dialling 9 and we will address the issue as soon as possible.
NOISE
To ensure the comfort and privacy of all our guests, we kindly ask that visitors not staying in the hotel leave hotel rooms by 10.00pm.
PILLOWS
Spare pillows are located in your wardrobe. If you require additional pillows, please contact Reception (Dial 9).
POST OFFICE
Australia Post
53 Belmont Avenue, Belmont
13 13 18
There is also an post office agency near the IGA
40 Belvidere Street, Belmont
RECEPTION HOURS
Reception is open 24 hours a day, please dial 9 if you require any assistance.
RESERVATIONS
For your next visit to Sanno Marracoonda Perth Airport Hotel, please contact reception to make a reservation. We look forward to welcoming you back again soon.
ROOM SERVICE
An room service menu is available for breakfast and dinner, 7 days a week. A room service surcharge of $5.00 applies for all orders after 7.00am. see menu Here
Please dial 3 for room service orders or ( (08) 9277 7777 ).
Breakfast: Monday – Friday 6am – 10am, Saturday & Sunday 7am – 10am
Dinner: Sunday – Friday 5pm – 9pm, Saturday 5pm – 8.30pm
SMOKING
Smoking is not permitted inside hotel rooms. Additional charges may apply if evidence of smoking is present.
SUPERMARKET
Aldi, Coles and Woolworths Supermarkets can be found in Belmont Forum located at 227 Belmont Avenue, Belmont. They are open 7 days. There is also an IGA located at the corner of Belvidere St & Keymer Street, Belmont only a few minutes drive from the hotel.
SWIMMING POOL
Relax by the outdoor swimming pool located in the middle of the property. The pool is open daily but only during daylight hours. Pool towels are available from reception.
TAXI
Dial 9 to place an order for a taxi. Although the taxi service is usually very reliable we recommend you book your taxi in advance.
TOURS
Reception will be happy to offer advice and make tour bookings on your behalf.
TOWELS
To help save the environment please leave only the towels you want laundered on the bathroom floor. If you require extra towels, please see reception or dial 9.
TRANSPORT
Public transport including buses and trains are located within walking distance from the hotel. Please contact reception for information and directions or visit www.transperth.wa.gov.au for routes, timetables and fares.
VOLTAGE
240 volts A.C 50 cycles.
WI-FI
Complimentary wireless internet is available to all guests. Access details are available from reception.
SECURITY
All rooms are fitted with self-locking electronic lock for your security. We recommend that you ensure that the door is securely closed before retiring for the night. Please ensure that your vehicle is also locked and that no valuables are left within sight.
SMOKING
All rooms are designated Non-Smoking. Smoking will only be allowed outside the building. There are terracotta coloured butt bins outside each room. Smoking within our hotel rooms is considered to be malicious damage. If a room is found to have been used for smoking by the guests or invitees of the guests a minimum charge of $200.00 will be charged to the guests account or credit card supplied at check-in to compensate for deep cleaning of room.
SMOKE DETECTORS
All rooms are fitted with smoke detectors. Should you accidentally trigger your smoke detector please contact reception straight away. Triggering a smoke detector will also trigger adjoining rooms in your section of the hotel. Attempting to disconnect or tamper with detectors will also trigger them.
To contact Reception please dial 9 from your room phone or (08) 9277 7777 from your mobile device.